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Bitrix24 – integrated business-information system for sales process support


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Alić, Marta. (2015). Bitrix24 – integrated business-information system for sales process support. In: 5th International Conference "The Future of Information Sciences, INFuture2015: e-Institutions – Openness, Accessibility, and Preservation", 11-13 November 2015, Zagreb.

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With the development of information technology, its increased application in the organization of the business process has emerged. In order to manage and keep track with shifting modern markets, companies started to automatize its processes and improve internal and external communication, as a first postulate of agility to keep track with new trends. The implementation of complex, integrated business and information systems is the first step. This paper gives the overview of Bitrix24 system basic functions as a cloud network solution that integrates the customer relationship management (CRM) with the information systems of the entire company.

Item Type: Published conference work (Lecture)
Uncontrolled Keywords: Bitrix24, information system, business process, project management, customer relationship system, document management, human resources
Subjects: Information sciences > Knowledge organization
Departments: Department of Information Science
Date Deposited: 28 Mar 2017 11:23
Last Modified: 28 Mar 2017 11:23

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