Bezić, Laura.
(2018).
Communication skills in the archival profession in the context of lifelong learning.
Diploma Thesis. Filozofski fakultet u Zagrebu, Department of Information Science.
[mentor Stančić, Hrvoje].
Abstract
Communication skills are essential in the business world as well as for the personal development. Archivists are facing changes of the archival profession and the roll of archives is changing in the eyes of the public. This thesis identifies the challenges of contemporary archival science and analyzes the possibilities of improving the archivists´ professional skills. The organised workshop was the basis for the study of communication skills in the archival community and it shows the need to organise similar events in order to enhance the professional skills of the archivists. This progress can be achieved through lifelong learning in response to the challenges of rapid changes in the profession. The workshop has shown that there is a need as well as interest for this type of content within the archival profession. This thesis also considers the context of the archives in today's world and the importance of opening up the profession to needs of users so it can accommodate future challenges. In addition to the research part, a theoretical framework for the inclusion of communication skills in the everyday life of the archival professionalist is given.
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