Relationship between organizational support, conflicts at work and some aspects of work behavior

Barać, Martina. (2018). Relationship between organizational support, conflicts at work and some aspects of work behavior. Diploma Thesis. Filozofski fakultet u Zagrebu, Department of Psychology. [mentor Jerneić, Željko].

Preview

PDF (Croatian) Download (1MB) | Preview

Abstract

The aim of this study was to examine the association of interpersonal conflicts at work and counterproductive work behavior (CWB). Also, we examined the association of perceived organizational support and organizational citizenship behavior (OCB). Moderating effect of perceived organizational support was examined in a relationship between interpersonal conflicts at work and CWB. The study included 360 participants employed in Croatia, who are employed for at least a year in the working organization at the current job position. Participants filled out a set of questionnaires, including Interpersonal conflict at work Scale, Scale of organizational citizenship behavior, Scale of counterproductive work behavior and Perceived organizational support questionnaire. The results show that interpersonal conflicts at work are in significant positive correlation with CWB and with its aspects. Also, perceived organizational support is in significant positive correlation with OCB and with its aspects. Perceived organizational support is more associated with organizational OCB than with interpersonal OCB. Results show that there is no significant moderating effect of perceived organizational support in a relationship between interpersonal conflicts and CWB.

Actions (login required)

View Item